LumenzTax Personal Data Protection Notice



The Personal Data Protection Act 2010 (hereinafter referred to as the “PDPA”), which regulates the processing of personal data in commercial transactions, applies to LUMENZ TAX ADVISORY SDN BHD (hereinafter referred to as “our”, “us” or “we”). For the purpose of this written notice (“Notice”), the terms “personal data” and “processing” shall have the meaning prescribed in the PDPA.

  1. This Notice serves to inform you that your personal data is being processed by us or on our behalf and you hereby give your consent to the processing of your personal data.

  2. The personal data processed by us may include your name, date of birth, gender, nationality, national identity card (NRIC) number, passport number, copy of passport, contact number, address, email address, designation, company name, tax registration documents, photographs, and all other details provided by you to us from time to time and all other personal data we again collect from you on any subsequent occasion.

  3. Your personal data is being or is to be collected and further processed by us for the following purposes (where relevant):
    1. performing pre-contractual activities and our contractual obligations with you and ensuring the performance by you of your pre-contractual activities and contractual obligations to us;
    2. providing and improving our services to you;
    3. communicating with you, dealing with your inquiries or complaints and resolving any issues/disputes;
    4. obtaining professional advice and enforcing our rights;
    5. internal management and administrative purposes;
    6. advertising and providing you with information relating to our services including without limitation sending you e-newsletters, promotional and marketing materials;
    7. complying with any legal or regulatory requirements and/or directions and instructions from any law enforcement officer or any governmental and regulatory bodies;
    8. inviting you to participate in our events, programmes and other activities organised or sponsored by us or on our behalf; and/or
    9. such other purposes authorised by you or directly related or ancillary to the foregoing.
    10. (“Purposes”).
  4. Your personal data is and will be collected from you and/or from a variety of sources, including without limitation, from the information you have provided to us in your emails, any form submitted or filled in by you or on your behalf, any correspondence with us, all other communications between us and you, your organisation, your organisation’s authorised representatives or advisors, third parties including but not limited to our service providers and referees, and all other information that you may provide to us from time to time.

  5. You may request access to, and request for correction of, your personal data and contact us with any enquiries or complaints in respect of your personal data as follows:
    Designation of the Contact Person: Office & HR Manager
    Telephone No: 03 - 2028 7498
    E-mail: jeanie.chung@lumenztax.com

    In accordance with the PDPA:
    1. We may charge a prescribed fee for processing your request for access or correction; and
    2. We may refuse to comply with your request for access or correction to your personal data and if we refuse to comply with such request, we will inform you of our refusal and reason for our refusal.
  6. Your personal data may be disclosed to third parties such as but not limited to regulatory and/or statutory bodies, governmental departments and/or agencies, our related corporations, our business partners, suppliers, service providers and contractors and any such third party requested or authorised by you for any of the above Purposes or any other purpose for which your personal data was to be disclosed at the time of its collection or any other purpose directly related to any of the above Purposes.

  7. You may limit the processing of your personal data or request us to cease or not begin processing your personal data for purposes of direct marketing and/or withdraw your consent previously given to us (in full or in part) by providing us with a notice in writing. Do note that if you limit the processing or withdraw your consent to any or all use of your personal data, we may not be in a position to continue to administer any contractual relationship in place, which in turn may result in us being unable to provide you with any of our services and/or the termination of any arrangements/agreements with us.

  8. If you fail to supply to us the personal data indicated as compulsory by us, we may not be able to process your personal data for any of the above Purposes.

  9. Your personal data may be transferred to a place outside Malaysia and you hereby consent to such transfer.

  10. You are responsible for ensuring that the personal data you provide to us is accurate, complete and not misleading and that such personal data is kept up to date.

  11. We may request your assistance to procure the consent of third parties whose personal data is provided by you to us and you agree to use your best endeavours to do so.

  12. In the event of any inconsistency between the English version and the Bahasa Malaysia version of this Notice, the English version shall prevail over the Bahasa Malaysia version.